At Golden Lake, we are committed to protecting the privacy of our website visitors and clients, ensuring a safe and reliable user experience. This Privacy Policy explains how we collect, use, and safeguard user data in accordance with the highest professional standards. 

At Golden Lake, your privacy is our top priority. We only collect your personal information to enhance your experience with us and provide services tailored to your needs.
All information you provide—or that is collected while browsing our website—is protected through strict security measures, including data encryption, secure servers, and continuous system monitoring to prevent any unauthorized access.

We believe that transparency and integrity are the foundation of trust, which is why we ensure you are fully informed about how your data is used and the options available for controlling it, giving you complete peace of mind throughout your interactions with us.

We may collect the following information when you fill out our contact forms, request a service, or communicate with us through our website:

  • Name

  • Phone Number

  • Email Address

  • Project Details or Inquiry Information

  • Any additional data submitted through service request or contact forms

This information is collected solely for the purpose of responding to your inquiries, providing our services, and improving your overall experience with Al Bahira Al Thahabiya.

We may automatically collect certain technical data through analytics tools and cookies, including:

  • IP Address

  • Device Type and Browser Information

  • Visited Pages

  • Session Duration and User Behavior

This information helps us enhance website performance, understand user interactions, and improve the overall quality of our services.

We use the information collected for the following purposes:

  • Responding to customer inquiries and service requests

  • Improving the quality of our services and enhancing user experience

  • Providing offers or services—only with your consent

  • Analyzing performance and generating statistics

  • Managing the website and protecting it from misuse

We assure you that all collected data is used lawfully and is never sold or shared with any untrusted third party.

We may share limited data only in the following cases:

  • With trusted partners who assist us in operating the website or delivering our services

  • When legally required by governmental or judicial authorities

  • To protect the company’s rights or prevent misuse of our services

We do not share any personal information for commercial or marketing purposes with external parties.

We are committed to implementing robust security measures to ensure the protection and confidentiality of all data, including:

  • Secure encryption systems and protected communication channels

  • Servers safeguarded against cyberattacks

  • Internal policies that ensure the safe handling of information

We continually work to enhance our security practices in line with the highest industry standards.

We use cookies to enhance the user experience, including:

  • Remembering your preferred settings

  • Analyzing user behavior on the website

  • Improving browsing speed and performance

Users can manage or disable cookies at any time through their browser settings.

The website may contain links to external sites that are not under our control.
We recommend reviewing the privacy policies of these sites before using them.

Users have the right to:

  • Request access to their personal data

  • Request corrections or updates to their information

  • Request deletion of their data (as long as it does not conflict with legal obligations)

  • Unsubscribe from marketing communications

We may update our Privacy Policy from time to time to comply with regulatory requirements and technological developments.
Any updates will be published on this page, with the revision date clearly indicated.

If you have any questions or requests regarding our Privacy Policy or how your data is managed, we welcome you to contact us via:

Email: info@goldenlake-sa.com
Phone: +966 540391788
WhatsApp: +966 548325570
Contact Form: Via the “Contact Us” page on our website

We are always ready to assist you and ensure a safe and reliable experience.

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